Terms and Conditions
Portrait Session Delivery Times
All images from portrait sessions will be available within fourteen (14) days. Images will be provided in accordance with terms agreed at the time of booking / session. If applicable, a link to a private and password protected online gallery will be sent to you that will enable you to download digital files. Physical prints / USB drives will be delivered by Ken Lyons Photography.
Real Estate Photography Delivery Times
All real estate photographs will be delivered within four (4) days of them being made. Files will be delivered electronically as high resolution print ready files, as well as low resolution files suitable for display on the Internet.
Explore London 2015 Workshops
The Explore London Workshops include the following:
- Six (6) nights accommodation at the Park Plaza Riverbank Hotel (or similar);
- Five (5) dinners, one (1) lunch and six (6) breakfasts;
- Small group tuition by Ken Lyons;
- Entrance fees to selected attractions;
- Daily photo-walks & sightseeing;
- Daily image reviews;
- At least one individual critique session;
- Welcome pack;
- Pre-departure information
General Workshop Terms and Conditions (All Workshops)
All prices are based on twin-share accommodation. Single traveller supplements are available at extra cost. Non-photographer friends / partners are welcome but will not be included in photographic instruction, photo-walks and sightseeing activities. Each non-photographer registration includes accommodation and meals as listed, however, they will be responsible for their own activities at other times. In the event that another participant cannot be found to share a room, then the single supplement must be paid.
Ken Lyons Photography reserves the right to accept or decline any person as a participant on a workshop and to remove any person from a workshop at their sole discretion. Participants must be eighteen (18) years of age or older, or be accompanied at all times by another participant who is their parent or guardian.
Groups are limited to ten (10) participants so that everyone is able to receive the individual attention they require. We recommend you reserve your place as early as possible to avoid disappointment.
A deposit is required at the time of registration. This will enable us to reserve a space for you. If, after making your reservation, you are not able to attend the workshop then a refund may be issued in accordance with our refund policy (see Payment & Refund Policy). All payments will be charged in Australian dollars. Payments will be made through PayPal, Inc. and may be made using VISA, MasterCard or American Express. Workshop costs are subject to change at any time due to currency fluctuations and hotel availability.
Ken Lyons Photography is a registered Australian business (ABN 62 637 495 430).
Workshops conducted by Ken Lyons Photography outside of Australia are international tours as defined in South Australian legislation (Travel Agents Act 1986 and Travel Agents Regulations 2011). All international workshops will be run in association with Miles Away Pty Ltd trading as Genesis Travel and Cruise (ABN 48 094 956 751). Genesis Travel and Cruise complies with all licensing legislation and regulations and is a member of the Australian Federation of Travel Agents.
If you would like to contact Genesis Travel and Cruise directly for any reason, please contact Connie or Georgie at:
Genesis Travel and Cruise
Shop 3 Pelican Plaza
1007 North East Road
Ridgehaven SA 5097 Australia
Tel: +61 (0)8 8396 1155
Fax: +61 (0)8 8396 2671
Ken Lyons Photography requires that all workshop participants hold their own international travel insurance policy and be sufficiently fit and healthy to participate in the advertised activities. A moderate amount of walking will be undertaken each day of the workshop.
Ken Lyons Photography and its employees, contractors and associates will NOT be responsible for:
- Loss or damage to any property used, carried, owned by or in the possession of workshop participants or accompanying non-photographer friends / partners;
- Sickness, injury or death of any participant or accompanying non-photographer friend / partner;
- Loss or damage due to an act or omission of any employee, contractor or associate of Ken Lyons Photography;
- Loss or damage due to an act or omission of any other person;
- Loss or damage due to acts of war, terrorism, industrial dispute, forces of nature including but not restricted to fire, flood and earthquake;
- Loss or damage due to any other cause beyond the control of Ken Lyons Photography.
Workshop participants and accompanying non-photographer friends / partners waive all claims against Ken Lyons Photography and its employees, contractors and associates for any such loss, damage, sickness, injury or death.
Ken Lyons Photography will provide all components as stated relating to workshops, tours or services, or provide alternative components of equal or greater value, or provide appropriate compensation if that component cannot be provided. We will promptly advise any client who has reserved a space on any workshop of any change in itinerary, services, features or price. If substantial changes are made that are within the control of Ken Lyons Photography, clients will be allowed to cancel without penalty.
All workshop registrations will be accepted in the order in which they are received by Ken Lyons Photography. No liability will be accepted for the non-delivery of any registration.
The following are NOT included in the workshop cost:
- Transport to / from location of workshop;
- Transfer to / from hotel;
- Lunches (except as stated in itinerary);
- Alcoholic beverages;
- Entrance fees to sites not included in the workshop;
- Personal expenses.
Ken Lyons Photography reserves the right to cancel any workshop in the event there are insufficient participants to make the workshop economically viable. If a workshop is cancelled a full refund will be issued. Ken Lyons Photography will be liable only for the cost of the workshop.
If any participant decides to leave a workshop for any reason after it has started, Ken Lyons Photography will not be liable to issue any refund.
Nothing in these terms and conditions is intended to exclude or restrict the application of consumer guarantees under consumer protection laws.